Even Keel Exotics Purchase Agreement

Even Keel Exotics, a USDA licensed facility, is confident in the health of each of our animals and a licensed veterinarian examines our animals regularly. As a result, we do not offer any type of guarantee on our animals. Exotic animals require a very specific type of care and once an animal leaves our facility we cannot be guaranteed what type of treatment they may receive.

Even Keel Exotics will provide you with care information in regards to the animal that you are purchasing but this is not a substitute for veterinary care. We reserve the right to refuse the sale of any animal if we feel like the purchasing party is unable to meet proper care requirements of that animal.

In the case of shipping, we do offer a live arrival guarantee. If there is a problem with the animal, you must contact us within 3 hours of arrival, there are no exceptions to this rule. If no one is available to take your call, a message must be left stating the exact nature of the situation.

Deposits made for animals that are not yet born are non-refundable, except in the case that Even Keel Exotics is unable to provide the animal that was agreed upon in the deposit. If the person placing the deposit fails to obtain proper licensing or permits, or cannot legally own the animal within their state of residence, the deposit will be forfeit. The person placing the deposit has a period of 10 days from first being contacted by Even Keel Exotics, when the animal is available, to make arrangements for pick up or shipping. Failure to make arrangements for shipping or pick up after 10 days after first being contacted by Even Keel Exotics results in a forfeit of the deposit. Deposits cannot be transferred to another animal or litter.

We do not guarantee an animal’s temperament and do not provide any refund or exchange because of this. By making the purchase of an animal from Even Keel Exotics, the buyer is assuming financial responsibility for any and all veterinary care needed and acknowledges their responsibility to adhere to any federal, state or local laws in relation to the animal. We do not accept any responsibility for any bites, scratches, stings, allergic reactions or any injuries that may be inflicted on a person or other animal by any animal purchased from Even Keel Exotics. While Even Keel Exotics guarantees not to knowingly sell any diseased animal, we do not accept any responsibility for the transmission, to humans or other animals, of bacteria, viruses or parasites from any animal that your purchase from us.

It is the sole responsibility of the buyer acquire proper housing and care for the animal and to establish professional veterinarian care and assume any financial responsibility that may carry. Buyer agrees to abide by all state and local laws that pertain to animal ownership and Even Keel Exotics will not provide refunds or exchanges if an animal is not legal to own or requires a permit to own in the buyer's state, city or township. We do not offer refunds, returns or exchanges for any animal purchased. By completing a purchase of an animal, the buyer agrees to the afore-mentioned terms and assumes all responsibility for the care and health of the animal purchased once they leave the Even Keel Exotic’s facility.

Updated November 29, 2017